General Technical Support

 

	Getting Connected and Network Infomation Access Numbers Basic Settings Make quick changes to your DNS settings Windows 2000 Professional/Adv. Server Windows XP Windows Me (Millennium) Windows 95/98 Windows 3.1/3.11 Windows NT 3.5 Windows NT 4.0 RAS Macintosh OS 8.x/9.x Macintosh DSL Setup Instructions Network Status Here you can check the status of our network.
	Mail Configuration* Spam Filtering General Mail Settings Netscape Communicator 4.0 - 4.05 Netscape Communicator 4.5 Netscape Navigator 3.x & 3.x Gold Microsoft Outlook 2000 (Not Express) Outlook Express - first time setup Outlook Express - changing mail settings Eudora Lite *We do not provide support documentation for products not listed. However, you may use any program you like to send and receive email.
	Internet Software Windows 95/98/Me/XP/2000 Windows 3.1/3.11 Macintosh
	World Wide Web Publishing Help Web Page Help Guide Uploading Your Website via FTP Counter Help MailForm Help Guide - new! Request form for CGI-Bin access

 

DIAL UP SETTINGS

Windows 95/98 users
1. Change your Dial Up Networking settings. You can do this 2 ways, you can download a self
extracting patch that will do it for you, or you can set them manually. If you want to download the
patch (about a 30 second download), than please click here for further instructions.

2. If you know where the settings are and want to do it manually, then you can do this by going
into Dial Up Networking, and going into the properties of your connection that you use. Then,
go into the "Server Types", and press the "TCP/IP" settings button. Here are the correct settings
for specifying name server addresses:

    Primary DNS:     209.3.224.20
    Secondary DNS: 209.3.224.21

If you are still having problems, you may want to go through your Dial Up Networking settings
a little bit more carefully. Click here for a tutorial on how to set up Dial Up Networking for
Windows 95 and Windows 98.

Windows 3.x users
1. You will need to download a self extracting patch (about a 1 minute download), and run it
before the next time you connect. You only need to install it once. Click here for further
instructions on how to install the patch.

Windows NT users
Please change your DNS settings in both the Network icon (if you have them specified there), and
in Dial Up Networking to the same DNS numbers as above. See the instructions for NT RAS setup if you need further help.

Macintosh Users
You will need to download a newer version of our FreePPP installer that has the new settings
already installed. Please click here to download this file. (About a 5 minute download)

 

CaliforniaCom Inc.
Internet and Network Service Provider
Serving the San Francisco Bay Area
1624 Franklin Street, Suite 30
Oakland, CA 94612
U.S.A
Tel: 510.287.8450
info@california.com

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