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Netscape 4.5x +

Intro -
This help guide is intended for our domain clients only! If you need help with a california.com account, please check out our technical support pages for california.com here.

1. Go to the "Edit" menu and click on "Preferences"

2. Double-Click on the "Mail and Newsgroups" tab along the left side.

3. Click on the "Mail Servers" button.

4. Under "Incoming Mail Servers" click on "Edit," in order to edit the default mail server.

5. A new window will appear called "Mail Server Properties" Make sure you are on the "General" tab.

6. For the "Server Name" type in mail.yourdomain.com   (where yourdomain.com = your actual domain name).

7. The "Server Type" should be POP3 (Unless you already specified IMAP. POP3 is a bit easier)

8. Next, change the "User Name" to look like this:   name%yourdomain.com
Example:  If your email address is  johndoe@yeehaw.com,   you would type in  johndoe%yeehaw.com

Explanation:
Earlier versions of Netscape have problems sending the correct domain information to the server. Replacing the "at" sign (@) with the "percent" sign ( % ) helps Netscape along in sending the correct info to the mail server.

9. You can check the "Remember Password" button if you wish. When you are finished, press OK at the bottom.

10. Next make sure the "Outgoing mail (SMTP) server" is set to mail.yourdomain.com   (where yourdomain.com = your actual domain name)

11. That is all you need to specify here; press ok at the bottom when you are finished.

Please be advised of the following:

  • Your actual email address has not changed, it is still name@domain.com

  • You dont need to change any other settings!

More helpful instructions

Check your email via the web:

  • Point your web browser and to http://www.yourdomain.com  (replacing "yourdomain.com" with your actual domain).
  • Log in with your email name and password - example: Username: johndoe    Password: jimbob105

Admin your domain email accounts via the web

  • Call in to the office to activate your Admin features on your domain (510) 287-8450.
  • Point your web browser to http://www.yourdomain.com:8010  (replacing "yourdomain.com" with your actual domain).
  • Log in with username/password and make desired changes.

CaliforniaCom Inc.
1624 Franklin St. suite # 1022
Oakland Ca. 94612 USA
info@california.com
510-287-8450 office
800-450-1539 office
510-287-8454 fax

This page last updated on Friday, April 18, 2003 1:27 PM.